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Terms and Conditions for ReelsMeals - Save & Cook Recipes From Any Platform
Terms and Conditions for ReelsMeals Effective Date: May 23, 2025 IMPORTANT: Please read these Terms carefully before using our Services. By using ReelsMeals, you agree to be bound by these Terms. COMPANY INFORMATION ReelsMeals is operated by Groceri, a company registered in the Netherlands. For all legal and support inquiries, contact us at: support@support.reelsmeals.com 1. DEFINITIONS - "Company," "we," "us," "our" refers to Groceri operating ReelsMeals - "Services" means our website https://reelsmeals.com, mobile applications, and related services - "User Content" means recipes, notes, images, and content you submit or save - "Third-Party Content" means recipes and content extracted from external platforms - "AI Processing" means automated analysis, extraction, and organization using artificial intelligence - "Ambassador" means content creators who have explicitly opted into our creator program - "Discovery Pages" means recipe preview pages that link to original sources 2. SERVICE DESCRIPTION AND AI USAGE 2.1 Service Overview ReelsMeals provides a platform for discovering, extracting, saving, and organizing recipes from various online sources using AI-powered technology. Our services include personal recipe collections, community discovery features, and an ambassador program for content creators. 2.2 AI PROCESSING DISCLOSURE (EU AI ACT COMPLIANCE) IMPORTANT: We use artificial intelligence systems classified as limited-risk AI under EU regulations, including third-party and open-source AI models to: - Extract and parse recipe content from URLs and videos - Transcribe video content containing recipes - Automatically organize and categorize saved recipes - Provide personalized recipe recommendations - Analyze usage patterns for service improvement AI LIMITATIONS: Our AI systems may produce errors, inaccuracies, or biased results. Always verify extracted content against original sources. By using our Services, you explicitly consent to AI processing of your content and data as described in our Privacy Policy. You may withdraw consent at any time through your account settings, though this may limit service functionality. 2.3 Recipe Content Extraction and Copyright Compliance Our service extracts publicly available recipe content from various platforms including social media, blogs, and websites. This extraction: - Is limited to publicly accessible content without circumventing access controls - Respects robots.txt files where technically feasible - Is intended for personal, non-commercial use by individual users - Is subject to the terms and intellectual property rights of source platforms - May be displayed differently based on creator consent (see Section 15) User Responsibilities for Recipe Extraction: You warrant that for each URL you submit for extraction: - You have viewed the content and believe extraction is lawful - The content is publicly accessible without violating access restrictions - You will use extracted content solely for personal, non-commercial purposes - You will respect any additional restrictions from the original source - You will not submit URLs that violate third-party terms of service 3. ELIGIBILITY AND ACCOUNT REQUIREMENTS 3.1 Age Requirements You must be at least 16 years old to use our Services. In some EU member states, digital consent age may differ - you must meet your local age requirements. Users under 18 may require parental consent in certain jurisdictions. 3.2 Account Registration To access certain features, you must: - Provide accurate and complete registration information - Maintain the security and confidentiality of your account credentials - Notify us immediately of any unauthorized access - Be responsible for all activities under your account 4. ACCEPTABLE USE AND USER CONTENT 4.1 User Content Responsibilities You are solely responsible for all content you submit, save, or share through our Services. You represent and warrant that your use of our Services and any User Content: - Does not violate any applicable laws or regulations - Does not infringe on third-party intellectual property rights - Does not violate the terms of service of source platforms - Is for personal, non-commercial purposes unless you have appropriate rights - Respects any additional licensing or attribution requirements 4.2 Prohibited Activities You agree not to: - Submit URLs for extraction that require circumventing access controls - Extract or save content that clearly violates copyright or other intellectual property rights - Use our Services to systematically extract content for commercial redistribution - Submit URLs from platforms that prohibit automated access - Attempt to reverse engineer our AI algorithms or extraction methods - Create multiple accounts or share account credentials - Use automated tools to overwhelm our servers with extraction requests - Redistribute extracted content for commercial purposes without proper licensing - Upload harmful code, viruses, or malicious content 4.3 Content License and Rights User Content License: You grant us a limited, non-exclusive, royalty-free license to: - Process, display, and organize your User Content within our Services - Use AI to analyze content for service improvement (anonymized where possible) - Create derivative works necessary for service functionality (formatting, organization) - Display in discovery features as described in Section 15 Third-Party Content: We do not claim ownership of extracted third-party content. Any rights in such content remain with the original creators/platforms. License Termination: Our license to your content terminates when you delete content or close your account, subject to legal retention requirements and backup systems. 5. INTELLECTUAL PROPERTY AND COPYRIGHT COMPLIANCE 5.1 Intellectual Property Rights We respect intellectual property rights under EU and international law. All original ReelsMeals features, algorithms, and content are protected by intellectual property laws. 5.2 EU COPYRIGHT DIRECTIVE COMPLIANCE We comply with EU Copyright Directive (2019/790) and national copyright laws. Our service includes: - Automated content recognition systems where technically feasible - Cooperation with rightsholder identification systems - Prompt response to valid takedown requests 5.3 COPYRIGHT NOTICE AND TAKEDOWN PROCEDURE If you believe your copyrighted work has been infringed, send a notice to support@support.reelsmeals.com including: Required Information: - Clear identification of the copyrighted work claimed to be infringed - Identification of the infringing material and its location on our Services - Your contact information (address, phone number, email) - A statement of good faith belief that the use is not authorized by the copyright owner - A statement that the information is accurate and you are authorized to act on behalf of the copyright owner - Your physical or electronic signature Response Timeline: We will respond to valid notices within 7 days and remove infringing content within 48 hours of verification. Counter-Notice Procedure: If you believe content was wrongly removed, you may submit a counter-notice containing: - Identification of the removed content and its former location - A statement under penalty of perjury that removal was due to mistake or misidentification - Your contact information and consent to Dutch court jurisdiction - Your physical or electronic signature We will restore content within 10-14 business days unless the original complainant initiates legal proceedings. 5.4 Repeat Infringer Policy We maintain a three-strike policy: - First violation: Warning and content removal - Second violation: Temporary account suspension - Third violation: Permanent account termination 6. DATA PROTECTION AND PRIVACY (GDPR COMPLIANCE) 6.1 Personal Data Processing and Legal Basis We process personal data under GDPR based on: - Article 6(1)(a): Consent for marketing and optional features - Article 6(1)(b): Contract performance for service provision - Article 6(1)(f): Legitimate interests for service improvement and security 6.2 Your GDPR Rights You have the right to: - Access your personal data (Article 15) - Rectify inaccurate data (Article 16) - Erase your data - "right to be forgotten" (Article 17) - Restrict processing (Article 18) - Data portability (Article 20) - Object to processing (Article 21) - Withdraw consent at any time (Article 7(3)) Exercise Rights: Contact support@support.reelsmeals.com. We respond within 30 days (extendable to 60 days for complex requests). 6.3 Data Processing Details We process your data for: - Service provision and account management - AI-powered recipe extraction and organization - Service improvement and analytics (anonymized where possible) - Legal compliance and fraud prevention - Ambassador program management (with explicit consent) Contact us at support@support.reelsmeals.com for data protection inquiries. 7. DISCLAIMERS AND RECIPE SAFETY 7.1 Recipe Accuracy and Safety Disclaimer ALL RECIPES ARE PROVIDED "AS-IS" WITHOUT WARRANTY. WE DO NOT REVIEW, VERIFY, OR ENDORSE RECIPES BEFORE EXTRACTION OR DISPLAY. CRITICAL SAFETY WARNINGS: - AI extraction may contain errors, omissions, or inaccurate measurements - Always verify recipe accuracy against original sources - Check for allergen information and dietary restrictions - Ensure proper cooking temperatures and food safety practices - Verify ingredient safety and legal availability in your jurisdiction - Consult healthcare providers for specific dietary needs or restrictions - We are not responsible for health consequences, injuries, or adverse reactions from recipe use 7.2 AI Processing Limitations Our AI systems may: - Misinterpret recipe instructions or ingredients - Miss important safety warnings or allergen information - Introduce errors during transcription or extraction - Exhibit bias in recommendations based on training data Always cross-reference AI-extracted content with original sources. 7.3 Service Availability Services are provided "as available" without guarantees of uptime, accuracy, or error-free operation. 8. LIABILITY LIMITATIONS 8.1 Maximum Liability Our total liability to you is limited to €100 or the amount paid for Services in the past 12 months, whichever is higher. 8.2 Excluded Damages We exclude liability for indirect, consequential, special, or punitive damages, except where prohibited by mandatory law. 8.3 Consumer Rights Preservation Nothing in these terms affects your statutory consumer rights under Dutch Consumer Protection Act, EU Consumer Rights Directive, or other mandatory consumer protection laws. 9. INDEMNIFICATION You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from: - Your use of our Services in violation of these Terms - Your submission of URLs that violate third-party rights or terms of service - Copyright infringement claims related to content you requested for extraction - Your violation of applicable laws or third-party rights - Misuse of extracted recipe content 10. TERMINATION 10.1 Termination Rights Either party may terminate these Terms with 30 days' notice. We may terminate immediately for material Terms violations or legal requirements. 10.2 Effect of Termination Upon termination: - Your access to Services ceases immediately - We will provide data export options for 90 days - Your personal data will be deleted within 6 months (subject to legal retention requirements) - Ambassador agreements terminate immediately - Sections 4-16 of these Terms survive termination 11. EU CONSUMER RIGHTS 11.1 Right of Withdrawal EU consumers may withdraw from paid services within 14 days of purchase for a full refund, unless service performance has begun with your consent. 11.2 Digital Content Rights Under EU Consumer Rights Directive, if our Services fail to conform to contract terms, you have rights to: - Remedy (repair or replacement) - Price reduction - Contract termination and refund 11.3 Alternative Dispute Resolution EU consumers may access: - EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/ - Dutch alternative dispute resolution schemes - Your national consumer protection authorities 12. GOVERNING LAW AND JURISDICTION 12.1 Governing Law These Terms are governed by Dutch law, supplemented by applicable EU regulations. 12.2 Jurisdiction Dutch courts have jurisdiction for all disputes, except where EU consumer protection laws provide otherwise (consumers may sue in their country of residence). 13. AMENDMENTS 13.1 Notice of Changes We may update these Terms with 30 days' advance notice via email and in-app notification. 13.2 Material Changes Changes materially affecting your rights require explicit acceptance. Continued use after effective date constitutes acceptance of non-material changes. 13.3 Unfavorable Changes If changes significantly disadvantage you, you may terminate before the effective date and receive a pro-rata refund of prepaid fees. 14. GENERAL PROVISIONS 14.1 Severability If any provision is deemed invalid under applicable law, the remaining provisions remain in full effect. 14.2 Entire Agreement These Terms, together with our Privacy Policy, constitute the entire agreement between us. 14.3 Assignment We may assign these Terms. You may not assign without our written consent. 14.4 No Waiver Our failure to enforce any provision does not waive our right to enforce it later. 15. RECIPE DISCOVERY AND AMBASSADOR PROGRAM 15.1 Discovery Pages and Recipe Previews Our recipe discovery feature provides public access to basic recipe information through preview pages that: - Display basic recipe metadata (cooking time, servings, difficulty, tags) - Show creator attribution and source platform information - Provide community engagement metrics (saves, popularity) - Include direct links to original recipe sources - Do not reproduce full recipe content without explicit creator consent - Serve as a discovery and navigation tool for our community 15.2 Ambassador Program Selected content creators may opt into our Ambassador program through explicit written consent, which: Consent Requirements: - Must be provided through written communication (email, signed agreement) - Clearly outlines what content will be displayed and how - Specifies attribution and linking requirements - May include revenue sharing or promotional arrangements - Can be revoked by creator request at any time with 30 days' notice Ambassador Benefits: - Full recipe display with prominent attribution - Featured placement in ambassador sections - Enhanced creator profile pages - Priority customer support - Potential monetization opportunities 15.3 Content Display Permissions We maintain different display levels based on creator consent: Non-Ambassador Recipes (Default): - Preview pages with basic metadata only - No full recipe content reproduction - Cooking time, servings, and difficulty information - Community engagement statistics - Direct links to original sources with "nofollow" attributes Ambassador Recipes (With Consent): - Full recipe content display with attribution - Creator profile integration - Enhanced visual presentation - Featured promotional opportunities - Revenue sharing eligibility 15.4 SEO and Internal Organization We may create internal URLs, slugs, and organization systems for: - User navigation and search functionality - Internal recommendation algorithms - Analytics and user behavior tracking - SEO optimization of our discovery platform - Related recipe suggestions and categorization These internal organizational tools do not transfer or claim ownership of the underlying recipe content, which remains the property of original creators and source platforms. 15.5 Creator Rights and Removal Content creators or copyright holders may: - Request immediate removal of any content - Opt out of discovery features at any time - Revoke ambassador status with 30 days' notice - Request attribution updates or corrections - Contact us directly for content concerns All removal requests will be processed within 48 hours of verification. 15.6 Fair Use and Attribution Our discovery and ambassador features operate under principles of: - Fair use for commentary, criticism, and search functionality - Proper attribution to original creators and sources - Driving traffic and engagement to original content - Supporting content creator visibility and growth - Respecting intellectual property rights We do not claim ownership of any third-party recipe content and maintain that all rights remain with original creators and platforms. 16. CONTACT INFORMATION For all inquiries: support@support.reelsmeals.com - General support and account issues - Data protection and privacy concerns - Copyright notices and takedown requests - Ambassador program applications - Content removal requests Last Updated: May 23, 2025 By using ReelsMeals, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.